Every clinic's WhatsApp, one inbox
Zenda is where medical schedulers work. Connect the WhatsApp Business number of every clinic you manage, answer all of it from one screen, and book, move and confirm appointments without leaving the conversation.
One scheduler, five phones, and a calendar nobody else can see
Whoever manages appointments for several clinics is doing it across several WhatsApp accounts, usually on several devices. Confirmations go out by hand, one message at a time. A patient who wrote yesterday has no history anyone else can find, and when that person takes a day off, the schedule goes with them.
Every clinic's WhatsApp in one inbox
- 01
Every number in one inbox
Connect the WhatsApp Business account of each clinic you look after. Every conversation arrives in the same queue, tagged by clinic, instead of on a different phone in a different drawer.
- 02
The calendar beside the conversation
Book, move and cancel while you are still reading what the patient wrote. No switching to another system and typing the name a second time.
- 03
Confirmations that run themselves
Automatic reminders and confirmation requests go out on schedule, and the answers update the calendar. Confirming a full day stops being someone's whole morning.
- 04
More than one person on the same number
Assign conversations, leave internal notes, hand a patient over mid-thread. Everyone sees the same history, so nobody has to ask the patient to explain it again.
How it works
- 01
Connect
Link each clinic's WhatsApp Business number. Minutes per clinic, and nothing changes for the patient — they keep writing to the same number they always did.
- 02
Organise
Conversations land in one inbox with the day's schedule alongside. Assign them, tag them by clinic, answer them.
- 03
Confirm
Reminders and confirmation requests go out automatically. Replies update the calendar, and you see what is still unconfirmed at a glance.
Questions
01Does it use the official WhatsApp Business API?
DEMO — replace with the real answer. It should say exactly how a number is connected, whether an existing WhatsApp Business account can be migrated, and what happens to the message history already on that number.
02How many clinics can one person handle?
DEMO — replace with the real answer, ideally with a number from the beta. Say whether pricing is per clinic, per number or per seat.
03What happens to patient data?
DEMO — replace with the real answer, and be specific about LGPD: where the data lives, how long messages are retained, who inside the clinic can read them, and how a patient's data is deleted on request. This is the question that decides the sale for a clinic.
04Who builds Zenda?
Waterfall — the consultancy. Zenda came out of watching the same problem in clinic after clinic: the scheduling is not hard, but doing it across five WhatsApp accounts is.
Onboarding a small group of clinics
Zenda is built for the people who run medical schedules. Connect the WhatsApp Business number of every clinic you look after, work all of those conversations from one screen, and keep the calendar and the appointment confirmations right beside the thread.